Question 1

Is Pema Pulse really anonymous?

Accepted Answer

Yes. Answers are stored with nothing that links them to a person or an email address. Results appear only for groups large enough to protect everyone in them (5 people by default, never fewer than 3), and a team is hidden if its results could be worked out by subtraction. Optional comments appear without names, departments or dates.

Question 2

Can leaders see who answered what?

Accepted Answer

No. Company admins can see whether an invitation has been used, so they can send reminders, but never what that person answered. Leaders and viewers see grouped results only.

Question 3

How long does an assessment take?

Accepted Answer

The full company assessment takes about 7-10 minutes. Quick check-ins and event feedback take 2-4 minutes.

Question 4

Do employees need an account?

Accepted Answer

No. Each person receives a private, single-use link by email and can answer straight away in the browser, on a phone or a computer.

Question 5

What does Pema Pulse measure?

Accepted Answer

15 organizational indicators: emotional balance, work readiness, motivation, workload pressure, compensation fairness, leadership trust, leader relationship, team belonging, voice and safety, recognition, growth confidence, workplace friction, goal alignment, company sentiment and retention risk. It does not profile or diagnose individuals.

Question 6

How is it different from a normal engagement survey?

Accepted Answer

Three things. Questions describe realistic situations instead of asking for 1-10 ratings, so honest answers come easier. Small groups stay protected: nothing shows below the minimum group size, not even by subtraction. And results do not stop at scores: Pema names the likely cause, suggests evidence-based actions, and checks in the next pulse whether they helped. It is built for small and mid-sized companies, in English, German and Albanian.

Question 7

Does Pema Pulse use AI?

Accepted Answer

Yes - AI is included in every plan. It explains your results in plain words, suggests the first steps to try, writes survey questions from your description of a situation, answers your questions about the results, groups comments into themes and drafts your message to employees. It only sees grouped results your company can already see, never individual answers, names or email addresses.

Question 8

Can we use our own questions?

Accepted Answer

Yes. Besides the ready-made templates (full company pulse, quick check, continuous pulse, event feedback and candidate scenarios), you can create your own questions and map each one to the indicators it measures.

Question 9

What does it cost?

Accepted Answer

Starter is €149 a month for up to 50 people and Professional is €449 for up to 250, excluding VAT. AI is included in every plan. For larger organisations we find the right setup together. Every plan starts with a 30-day free trial, no credit card.

Question 10

Which languages are available?

Accepted Answer

The website and the application are available in English, German and Albanian.

Question 11

Who operates Pema Pulse?

Accepted Answer

Pema Pulse is built by ARBNEXO L.L.C., a software company in Prishtinë, Kosovo, which also runs and supports it for you: a ready-to-use service with nothing to install, your data stored in Germany, and a team you can talk to.

Questions leaders ask first.